Xbjaee believes gaming should be a source of fun, not problems. Play responsibly to protect yourself and keep your family in mind.
Use our tools to keep your gaming experience safe and in control
At xbjaee, you can set your own daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Set a limit on how long you play in a single session. Once the time is up, xbjaee will automatically prompt you to take a break. Long sessions cloud your judgment — stepping away is always the smart move.
If you feel like you need a breather, you can take a cooling-off period of 1 day to 6 weeks. You won't be able to log in during this time — use it to clear your head.
If you feel gaming is getting out of hand, you can exclude yourself for anywhere between 6 months and 5 years. Your account will be completely deactivated for the entire duration.
Xbjaee will periodically remind you how long you've been playing and how much you've spent. This awareness is the first step toward responsible gaming.
Every xbjaee account is KYC-verified. That said, if you have children at home, enable parental controls on your device and always log out when you're done.
Responsible gaming means treating gaming as a controlled form of entertainment — not a source of income or a way to recover losses. When playing on xbjaee, always keep in mind that wins are never guaranteed, and chasing losses with more bets is never the answer.
Online gaming is growing fast in Bangladesh. At xbjaee, we want every user to play mindfully and within their means. Setting a budget and a time limit before you play is the smart way to stay in control.
Keep in mind: Gaming is not a healthy way to cope with stress. Playing during difficult times, loneliness, or financial hardship is more likely to make things worse, not better.
People often don't realise when their gaming habits have crossed into problem territory. Read through the warning signs below carefully.
You stick to a set budget, stay calm when you lose, and keep family and work your top priorities.
You're chasing losses, or spending more time and money than you planned.
Unable to control your gaming, borrowing money to play, or hiding it from family.
Ask yourself — are you:
If you answered "Yes" to two or more of these questions, seek help right away — don't wait.
The xbjaee support team is ready to help with responsible gaming. Reach us via live chat or at [email protected].
Answer the following questions honestly. This is not a test — it's simply a chance to reflect on your own habits.
Did you spend more on gaming last month than you had planned?
Do You Feel Restless or Irritable When You Try to Stop Gaming?
Has gaming been cutting into your time with family or your work?
Do you keep coming back to gaming to try to win back money you've lost?
Do you hide your gaming from the people close to you, or lie about it?
Xbjaee puts every responsible gaming control directly in your hands. The tools below can be activated at any time from your account settings.
| Tool Name | How It Works | Effective When | Change |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly Deposit Limit | Immediate (when lowering) | 24 hours to increase |
| Betting Limits | Maximum amount per bet | From the Next Game | 24 hours to increase |
| Session Limit | Continuous Play Time Limit | Immediate | Any time |
| Cooling-Off | 1-Day to 6-Week Break | Immediate | Not Before It Expires |
| Self-Exclusion | 6 Months to 5 Years | Immediate | Not Before It Expires |
| Reality Check | Periodic time & spend summary | From Your Next Session | Any time |
Log in to xbjaee with your phone number and password.
Click the profile icon in the top right corner and select "Account Settings".
In Settings, click on the "Responsible Gaming" option.
Activate whichever tool you need — Deposit Limit, Session Limit, or Self-Exclusion.
Confirm the change with your OTP or password. Takes effect immediately.
Responsible gaming doesn't mean not playing at all — it means playing mindfully and within your limits. To keep enjoying xbjaee for the long haul, make these habits part of your routine.
Set aside a fixed amount for gaming each week or month. Once that budget is gone, stop — it's that simple.
Set a timer on your phone. When it goes off, close the app. Don't lose track of the time.
Avoid gaming when you're tired, stressed, or under the influence of alcohol. Keep a clear head to make sound decisions.
Hiding your gaming habits is often a warning sign. Be open with your family — it helps keep you accountable and within your limits.
Winning is never guaranteed. Play for the fun of it — a win is a bonus, a loss is a lesson.
Avoid long sessions. Take at least a 10-minute break every hour — go for a walk, drink some water, or step outside.
You must be at least 18 years old to register at xbjaee. We verify age through our KYC process. If there are children or teenagers in your household, we also encourage you to take additional precautions.
If you suspect a minor is using xbjaee, report it immediately at [email protected].
Problem gambling is a mental health issue — not a sign of weakness. Reaching out for help takes courage. xbjaee is always here for you.
If you feel like gaming is becoming difficult to control, contact xbjaee Support today. Our responsible gaming team will help you set limits or activate self-exclusion on your account — no questions asked.
xbjaee Responsible Gaming Support: [email protected] | Live Chat available 24/7
Answers to Common Responsible Gaming Questions